Please be aware that if you do not provide us with requested information/documentation, we may have to place some restrictions on your account, in line with UK Gambling Regulations.
These may include being unable to deposit or access games and/or may result in the closure of your account. If you have provided all the relevant documentation when requested to do so by regalwins.com you will not be required to submit additional information or documents when requesting a withdrawal.
Regalwins.com does not like to delay any customer's withdrawals, but we have to comply with our license conditions by completing due diligence checks on our customers.
Once you have provided us with the required documents and these have been successfully verified, you will be able to resume your playing activity.